The way we work

Booking

To book one of our properties simply send us an e-mail with the following details:

Your full name, address and mobile telephone number;
The name of the property of your choice;
The period (date of arrival and date of departure);
The number of people (adults and children, plus ages of the children);
The number of rooms (if applicable);
Additional information, such as the use of a cot.

We will send you thereupon by e-mail a confirmation with directions for payment. At request we will send you a written confirmation by mail as well.

The deposit

Payments can be made in Euros by an international bank transfer. You can also pay through Paypal, in which case we will make a 2% charge as a contribution to the costs incurred.

As soon as we receive your down payment, we will send you a confirmation by e-mail, including detailed directions to the property.

Confirmation

As soon as we receive the balance of the payment, we will send you a confirmation by e-mail. In this message we will ask you to let us know – not later than 2 days in advance – the time of arrival, so we or the owner can be on time to welcome you and hand over the keys.

The day of your arrival

On the day of your arrival we or the owner will be at the property at the time you agreed upon. If you expect to arrive later, for instance because your flight is delayed, please let us know as soon as possible.
If we ourselves cannot be at the property on the day or time of your arrival, we will try to come by one of the following days. Of course you won’t need to stay in, waiting for us, so if we don’t meet and you do have questions, don’t hesitate to call us.

Information on shops, restaurants, sight seeing…

For all our properties detailed information is available on shops, restaurants, wine, sight seeing, but also on hospitals, pharmacies, banks, etc. In some cases you will find the information in the house, in other cases we will send it to you together with the confirmation of the payment of the balance.

Afterwards: your opinion?

It is your holiday, so we won’t bother you with a long questionnaire. But we would greatly appreciate if you could send us an e-mail afterwards, telling us what you thought of the organization and the property.